ADT Receives Distinguished “A” Rating from the Better Business Bureau (BBB)
March 7, 2014 – Leading security provider ADT Security Services (NYSE: ADT) today announced that it has been awarded an “A” rating by the Better Business Bureau (“BBB”).
According to the BBB, ADT’s rating is based on improvement in customer feedback and the company’s timely response to consumer concerns.
“We’re honored that the BBB has rated ADT among the top companies in the industry,” said Shawn Lucht, ADT’s Senior Vice President and Chief Customer Officer. “As a company, we strive every day to earn and keep the trust of our customers as we help protect what matters most to them—their families, homes and businesses. Our customers are at the center of every decision we make.”
The Better Business Bureau rates organizations based on customer service practices that enhance customer trust and confidence, as well as sound selling principles.