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ADT Pulse

ADT Pulse Equipment Facts

ADT Pulse is a line of security and management systems for homes and businesses from North America's most trusted company, ADT. ADT Pulse can be designed to work in any size home or business. You can customize your system by adding ADT Pulse cameras for video monitoring as well as Z-Wave compatible devices for home automation.

Once ADT Pulse has been installed you can then personalize your system by creating unique automations, schedules and alerts. You can also add additional devices to the system at any time. Some devices, such as lamp modules can be simply plugged into existing electrical outlets similar to the way you use an automatic timer. To find out more about installing an ADT Pulse alarm system, call 1-877-788-5831 to schedule a FREE Home Security Review!


Equipment FAQs for ADT Pulse

1. What kind of equipment will I need for ADT Pulse technology to be installed?

For Level 1 Pulse that allows you to remotely arm or disarm your system, receive text/email alerts and schedule events, no special home equipment is needed. We will install the complete system that can be accessed from any Internet ready device such as a smart phone, tablet or PC.

For the more advanced Level 2 or 3 Pulse system that allows video monitoring and home automation, we will access your high-speed Internet connection. The installer will connect the ADT Pulse gateway to an open port on your router.

2. What are the computer requirements?

PC:  Microsoft Windows XP, Vista or Windows 7

Mac: OS 10.5 (Leopard) or later versions

Acceptable Browsers:

Internet Explorer 7 or later versions; Mozilla Firefox version 5 and 6 and Apple Safari versions 3.2.3 and 4.0 --later versions of each browser will also work.

3. What are the software requirements for PC or Mac?

The latest version of Java and Quicktime applications are required. If you are unsure you have the right versions, go to the websites below and get your FREE downloads.

4. Can I use VoIP/digital phone service?

In most instances, ADT's alarm monitoring services works with many VoIP providers that have a qualified managed facility voice network such as Comcast and AT&T Uverse. As long as you have phone service that is compatible, we use that connection for transmitting alarm signals and events to ADT's alarm monitoring stations.

5. Will cameras interfere with my Internet connection speed?

The video cameras only push video out when an event occurs or when you log in to see live video so the effect on your broadband should be minimal.

6. What Wi-Fi speed is required to use an ADT Pulse system?

Any cable or DSL speed that is equal to or higher than 256kbps up/1.5mbps down should work with cameras connected to the ADT Pulse system. If your broadband connections are less than this you many not be able to support more than two cameras. Satellite Internet services may result in more ADT Pulse outage notifications due to weather conditions and is not recommended.

7. What is Z wave technology and what devices are available?

Z-wave is a wireless technology used to control your ADT Pulse devices remotely. Here are some of the Z-wave-enabled devices available:  

  • Thermostat Controls -- turn your thermostat lower or higher remotely
  • Lamp Modules -- turn your lights on and off remotely
  • Deadbolt Locks -- lock and unlock your door remotely

ADT Monitored Home Security Systems

ADT monitored home security systems give you peace of mind by helping protect your home and family.

Your home security equipment bundle includes:

Full-Service Digital Touchpad

DSC9047Each ADT monitored security system comes with one digital touchpad. Additional touchpads can be purchased and placed in other areas of your home or business for added accessibility. This allows you to check on the state of your monitoring system from wherever you prefer in your home. The digital touchpad included in your ADT monitored home security equipment package provides you with simple, one-touch access to police dispatch, emergency response and firefighters. Make sure to inquire about this component during installation.

Features include:
  • Easy-to-read LCD Display
  • Chimes to alert you when doors and windows open and close
  • Bypass ability, allowing you to arm the system when a door or window is open
  • Quick and easy access to police, emergency response and firefighters
  • Two-Way Voice Communication which prevents false alarms by connecting you to the central monitoring station to verify an emergency


Wireless Sensors for Windows or Doors

It is recommended that you include this on all doors and windows on the ground level of your home, windows that are covered by trees or bushes, and any other easily accessible doors and windows that may be visible to an intruder.

PIR Motion Sensor

Built-In PIR Motion Sensor

This is an interior feature which uses Passive Infrared (PIR) technology to detect motion in hallways, stairways and other rooms of your home. It is designed with Pet Immunity to reduce false alarms being set off from the movement of a small pet throughout your home.

Indoor Siren Sounder

Indoor Siren Sounder

These use high-decibel beeps to alert you if there is a fire, intruder or other emergency situation. All ADT monitored security systems include one sounder; additional sounders can be requested from your installation professional.

ADT Lawn Sign and Window Sticker

ADT Yard Sign

Place these in an open area of your yard and windows visible to potential intruders to warn them that your home is protected with ADT monitored security cameras or other equipment.

Power Supply and Backup Battery

Backup Battery

This powers your system and ensures that your system still operates for 24 hours if there is a power outage.

*Minimum $99.00 customer installation charge, your actual installation cost may vary depending on options chosen. Requires a 36-month monitoring agreement starting at $29.99 per month($1,079.64). Form of payments must be by credit card or electronic charge to your chequing or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT Security Services Canada, Inc. Other rate plans available. Cannot be combined with any other offer.

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